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| Booking |
Where can I book NICEAIR flights?
All NICEAIR flights can be booked on our website
or at any online or brick-and-mortar travel agency |
Is my booking binding?
Absolutely. With the booking confirmation,
the seat is firmly reserved at the time
of booking and is immediately due for payment. |
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Rebooking /
Changes |
How can I rebook/cancel my flight?
Changes can be made via our chat or email.
If the booking was made at a travel agency,
the rebooking must be made there. |
Until when can I rebook or cancel?
The respective fare conditions apply.
A detailed overview can be found under
menu item “Fares.” |
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Hand Luggage /
Luggage |
How big and heavy can hand luggage be?
You are allowed to take one piece of hand
luggage weighing 5 kg (55 x 45 x 25 cm)
This rule is enforced without exception |
How heavy can my suitcase be?
The free baggage allowance is 15 kg. |
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| Payment |
How can I pay for my flight?
Bookings made via our website can be paid for
by direct debit, credit card (Mastercard, VISA), or
invoice. |
Can someone else pay for me?
This is only possible with payment method “by invoice". The person paying must also be a passenger in the booking.
Select this option during the booking process |
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| Phone |
We do not currently offer telephone
customer service.
Please use the other
contact options. |
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| E-Mail |
Write to us with your request
during service hours:
Mon-Fri: 12:00-20:00 hrs
Sat: closed
Sun: closed |
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| WhatsApp CHAT |
Our WhatsApp Service CHAT is available
to assist you during service hours:
Mon-Fri: 12:00 to 20:00 hrs
Sat: 16:00 to 20:00 hrs
Sun: 16:00 to 20:00 hrs |
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| Contact Form |
Please use our contact form for your inquiry.
We process inquiries during the following hours:
Mon-Fri: 14:00 to 20:00 hrs
Sat: closed
Sun: closed |
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