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Booking

Where can I book NICEAIR flights?

All NICEAIR flights can be booked on our website
or at any online or brick-and-mortar travel agency

Is my booking binding?

Absolutely. With the booking confirmation,
the seat is firmly reserved at the time
of booking and is immediately due for payment.

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Rebooking /
Changes

How can I rebook/cancel my flight?

Changes can be made via our chat or email.
If the booking was made at a travel agency,
the rebooking must be made there.

Until when can I rebook or cancel?

The respective fare conditions apply.
A detailed overview can be found under
menu item “Fares.”

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Hand Luggage /
Luggage

How big and heavy can hand luggage be?

You are allowed to take one piece of hand
luggage weighing 5 kg (55 x 45 x 25 cm)
This rule is enforced without exception

How heavy can my suitcase be?

The free baggage allowance is 15 kg.

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Payment

How can I pay for my flight?

Bookings made via our website can be paid for
by direct debit, credit card (Mastercard, VISA), or
invoice.

Can someone else pay for me?

This is only possible with payment method “by invoice". The person paying must also be a passenger in the booking.
Select this option during the booking process

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  Contact
 
Phone
We do not currently offer telephone
customer service.
Please use the other
contact options.
 
E-Mail

Write to us with your request
during service hours:

Mon-Fri: 12:00-20:00 hrs
Sat: closed
Sun: closed

 
WhatsApp CHAT

Our WhatsApp Service CHAT is available
to assist you during service hours:

Mon-Fri: 12:00 to 20:00 hrs
Sat: 16:00 to 20:00 hrs
Sun: 16:00 to 20:00 hrs

 
Contact Form

Please use our contact form for your inquiry.
We process inquiries during the following hours:

Mon-Fri: 14:00 to 20:00 hrs
Sat: closed
Sun: closed

               
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